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Dune

Terms of Service

Dune Analytics AS Terms of use

1. Introduction

‍These terms and conditions (“Terms of Use”) apply to the use of the Dune Analytics product (“the Service”), provided by Dune Analytics AS, org. nr. 921 400 349, a limited liability company registered in Norway (“Dune Analytics”). Questions about these Terms of Use may be submitted to support@duneanalytics.com.‍

The Dune Analytics product allows the user to query and visualize data. By completing the registration process for the Dune Product ("Service"), you are agreeing to be bound by these Terms of Use, and you confirm that you are over the age of 18.

These Terms of Use are applicable as long as you have a user account giving you access to Service.‍

‍2. Access to and use of the Service

‍‍Upon acceptance of these Terms of Use you are granted a non-exclusive right of access to, and use of the Service, as it is provided to you at any time. Dune Analytics provides the Service to you free of charge, subject to the provisions of these Terms of Use and the Dune Analytics Privacy Policy.

To access the Service, you need to create a user account. You are solely responsible for the security associated with your user account, including always keeping your login detail safe.

The Service allows the user to analyze data by query and visualizing it through the Dune Analytics interface at explore.duneanalytics.com, duneanalytics.com, or other domains owned by Dune Analytics. You can also see all analyses created by other users. ‍The Service is a social platform which means users can see and interact with each other’s creations on the Service. Users must be aware that everything they create (including but not limited to queries, visualizations, dashboards, and more) with the Service, will be publicly accessible for all other users and the public in general.

Do not use the Service if you wish to keep your creations private. For private usage, you are encouraged to explore the paid offering from Dune Analytics which has other terms of service than this free offering.

Dune Analytics will continuously develop the Service with new features and functionality, but reserves the right to remove or alter any existing functions without notice.

‍3. Acceptable use

You undertake that you will use the Service in accordance with applicable law and regulations, and in accordance with these Terms of Use.‍You must not modify, adapt, or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Dune Analytics AS, or any other Dune Analytics AS service.You agree not to reproduce, duplicate, copy, sell, resell or in any other way exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Dune Analytics. You must not upload, post, host, or transmit unsolicited email, SMS, or "spam" messages.

You are responsible for ensuring that the information you post and the content you share does not;

  • contain false, misleading or otherwise erroneous information
  • infringe someone else’s copyrights or other intellectual property rights
  • contain sensitive personal data or
  • contain information that might be received as offensive or insulting.

Such information may be removed without prior notice.

When information obtained through the use of the Service is shared, presented or utilized in any way outside of the Service, the user is required to reference Dune Analytics as it’s source and include a direct link to the relevant query/queries and/or dashboard/dashboards.‍Dune Analytics reserves the right to at any time determine whether a use of the Service is in violation of its requirements for acceptable use. 

Violation of the at any time applicable requirements for acceptable use may result in termination of your account. We will take reasonable steps to notify you and state the reason for termination in such cases.

‍4. Routines for planned maintenance

‍Certain types of Service maintenance may imply a stop or reduction in availability of the Service. Dune Analytics does not warrant any level of Service availability but will provide its best effort to limit the impact of any planned maintenance on the availability of the Service.

5. Intellectual property rights

‍Dune Analytics retains all rights to all elements of the Service. This includes, but is not limited to, the concept, design, trademarks, know-how, trade secrets, copyrights and all other intellectual property rights.

Dune Analytics receives all rights to all content uploaded or created in the Service. Dune Analytics may use your uploaded and created content in any way, both when your user account is active, and after termination of your account. You do not receive any license or usage rights to the Service beyond what is explicitly stated in this Agreement.

‍6. Liability and damages

‍Nothing within these Terms of Use is intended to limit your statutory data privacy rights as a data subject, as described in the Dune Analytics Privacy Policy.‍You acknowledge that errors might occur from time to time and waive any right to claim for compensation as a result of errors in the Service. When an error occurs, you shall notify Dune Analytics of the error and provide a description of the error situation.

You agree to indemnify Dune Analytics for any loss, including indirect loss, arising out of or in connection with your use of the Service or violations of these Terms of Use.‍Dune Analytics shall not be held liable for, and does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or that (v) any errors in the Service will be corrected.

You accept that this is a Service provided to you without any payment and hence you accept that Dune Analytics will not be held responsible, or liable, for any breaches of these Terms of Use or any loss connected to your use of the Service. Unless otherwise follows from mandatory law, Dune Analytics  will not accept any such responsibility or liability.

‍7. Change of terms

‍Dune Analytics may update and change the Terms of Use from time to time. Dune Analytics will seek to notify you about significant changes before such changes come into force and give you a possibility to evaluate the effects of proposed changes. Any changes to the Service shall be subject to the Terms of Use. Continued use of the Service after any such changes shall constitute your acceptance of such changes. You can review the current version of the Terms of Use at any time at: duneanalytics.com/terms.

‍8. Transfer of rights

‍Dune Analytics is entitled to transfer its rights and obligation pursuant to these Terms of Use to a third party as part of a merger or acquisition process, or as a result of other organizational changes.

‍9. Third Party Services

‍‍To the extent the Service facilitates access to services provided by a third party, you agree to comply with the terms governing such third party services. Dune Analytics shall not be held liable for any errors, omissions, inaccuracies, etc. related to such third party services.

‍10. Dispute resolution

‍‍The Terms of Use and any other legally binding agreement between yourself and Dune Analytics AS shall be subject to Norwegian law and Norwegian courts’ exclusive jurisdiction. Any conflicts should first be resolved through negotiations. If the parties do not reach agreement on a solution through negotiations, the parties agree on Oslo District Court as their chosen legal venue.